FAQs

You will be able to resolve all your doubts regarding Dotlake CTI and each of the fields.

What kind of support does Dotlake offer to its users? Help Center

If you have any questions or problems you can contact info@dotlake.eu or open a ticket in our Help Center https://dotlake.zendesk.com/hc/es

Does it cover social network?

No, social media is not something that is incorporated into Dotlake sources, but it is being studied for possible incorporation in 2025.

Do you do TakeDown?

No, this service is not provided at Dotlake. Contact is also being established with partners for its realization.

What are the main modules of the Dotlake tool and the addons for and what do they do?

• Data Feed: Search within the most important criminal sources, Cybercriminal Forums, Marketplaces, Ransomsites, dark-web pages, groups and telegram channels.

• Data Breach: Search within the largest database of leaks, consisting of all stolen databases from the last 20 years with 66 billion records.

• IX-plore: Search for the exposure of your digital assets within sources of the deep and dark web, openweb, pastes, dumpster, whois.

• Dot Watch: Module that allows you to automate searches within the Data Feed and notifies us when there are new results.

• Dot profiling: Module that allows us to investigate cybercriminals that are marked as interesting.

Why is it important to monitor the deep and dark web?

It is very important to have constant monitoring of the sources within the deep and dark web, since these sites are where the most confidential and critical information is exchanged, both from companies and people.

How can Dotlake help prevent data breaches?

With dotlake we will be able to know what the tactics, techniques and procedures of cybercriminals are, so we can be aware of the possible breaches that are occurring to anticipate a possible attack.

What type of information can be found on the deep and dark web?

You can find information of all kinds, from how cybercriminals act to what tactics, techniques and procedures they are using to violate the security of organizations, we will also be able to find exfiltrated information, that is, stolen databases, points of sale of illegal services such as They can be credit cards, credentials, RDP (Remote Desktop Access).

What measures can be taken once a threat is detected on the deep and dark web?

Once a threat is detected on the deep and dark web, several measures can be taken to mitigate the risk and address the situation effectively. These measures include:

  1. Notification and cooperation with authorities: It is crucial to inform competent authorities, such as cybersecurity agencies and law enforcement, about the detected threat. These entities have the capacity and resources necessary to conduct investigations and take legal action against those responsible.

  2. Analysis and containment: Conduct a thorough analysis of the threat to understand its scope and possible impacts. This includes identifying vulnerabilities that could have been exploited and taking steps to contain the threat, such as updating systems, applying security patches, and modifying network configurations.

  3. Strengthening security: Implement additional security measures to protect infrastructure and data. This may include improving intrusion detection systems, using continuous monitoring tools, and adopting more rigorous cybersecurity practices.

  4. Education and awareness: Train employees and users on cyber threats and best practices to avoid becoming victims of attacks. Awareness is key to preventing future incidents and reducing the likelihood of successful attacks.

  5. Backup and recovery: Ensure that all critical data is regularly backed up and that a disaster recovery plan is in place. Should the threat materialize and cause damage, having a recent backup can facilitate quick recovery and minimize disruption. Consult with experts for advice and support in identifying and mitigating threats. These experts can provide advanced solutions (Dotlake) and customized strategies to address the threat.

  6. Continuous monitoring: Implement continuous monitoring systems to detect suspicious activities in real time. Proactive monitoring allows for rapid response and can help prevent further damage.

  7. Review and update security policies: Evaluate and update the organization's security policies to ensure they are appropriate and effective against emerging threats. This includes reviewing incident response protocols and ensuring that all procedures are well documented and known to relevant personnel.

  8. Networks and secure access: Implement strict access controls to the network and sensitive data. Use techniques such as multi-factor authentication (MFA), network segmentation, and data encryption to make unauthorized access more difficult.

  9. Transparent Communication: Maintain clear and transparent communication with all stakeholders, including customers, partners and employees. Inform them about the threat, the actions being taken and the preventive measures they should follow. Taking these measures in a timely and coordinated manner can help mitigate the risks associated with threats detected on the deep and dark web, protect organizational assets, and reduce the potential impact of cybersecurity incidents.

What are the risks of not monitoring the deep and dark web?

Failure to monitor the deep and dark web can carry several significant risks for organizations and individuals. Among the main risks are:

  1. Loss of sensitive data: Sensitive information, such as personal, financial and intellectual property data, can be compromised and sold on the dark web without the affected organization or individuals realizing it, which can result in identity theft, financial fraud and loss of competitive advantage.

  2. Undetected Cyber ​​Attacks: Lack of monitoring can leave an organization vulnerable to cyber attacks planned or discussed on the dark web, such as ransomware attacks, spear phishing, and malware campaigns.

  3. Damaged reputation: Disclosure of sensitive data or failure to respond to a threat can severely damage an organization's reputation, which can lead to loss of trust from customers, partners and shareholders.

  4. Financial losses: The costs associated with recovering from a cybersecurity incident, including regulatory fines, lawsuits, and loss of business, can be extremely high.

  5. Lack of preparedness and response: Without monitoring, organizations may lack the information necessary to adequately prepare and respond to emerging threats, which can result in delayed and ineffective responses to security incidents.

  6. Exposure to vulnerabilities: Lack of surveillance can allow vulnerabilities in systems and applications to remain undetected and exploited by malicious actors.

  7. Undetected fraudulent activities: The dark web is a place where fraudulent activities occur, such as the sale of stolen credit cards and access credentials. Failure to monitor these marketplaces can allow criminals to operate undetected, using compromised data against the organization or its customers.

  8. Loss of intellectual property: Trade secrets, formulas and other types of intellectual property can be stolen and sold, which can affect an organization's competitiveness and innovation.

  9. Threats to personal security: For individuals, the lack of monitoring can put their personal security and that of their families at risk, especially if sensitive data, such as addresses and phone numbers, are disclosed on the dark web.

  10. Regulatory compliance: Many industries have strict regulatory requirements regarding data protection. Failure to adequately monitor and respond to threats may result in non-compliance with these regulations and severe legal penalties.

  11. Increased criminal activity: Lack of monitoring contributes to an environment where cybercriminals feel safer to operate in, which can increase criminal activity overall and put more organizations and people at risk. Monitoring the deep and dark web is a key preventive practice that can help identify and mitigate these threats before they cause significant damage. Organizations should consider this surveillance as an integral part of their cybersecurity strategy to protect their assets and maintain the trust of their customers and partners.

How does Dotlake ensure that the information collected is accurate and relevant?

With Dotlake we will not only have information from the sources of the deep and dark web, but each data that is collected goes through entity analysis to enrich the data and thus reduce the number of false positives.

How does Dotlake integrate with other security systems?

Dotlake easily integrates with all types of systems since the REST-API always returns a structured response in JSON format.

What type of reports does Dotlake provide?

Currently, Dotlake does not provide any reports but reports can be created based on Dotlake CTI technology. In the future, we plan to incorporate reports into the Dotlake CTI platform.

How can Dotlake help comply with data protection regulations?

Dotlake, as a cybersecurity and monitoring service provider, can play a crucial role in helping organizations comply with data protection regulations through various measures and services. Here are some ways Dotlake can contribute:

  1. Continuous monitoring and threat detection: Dotlake offers continuous monitoring services that allow early detection of suspicious activities and threats on the deep and dark web. This helps identify security gaps and prevent sensitive data from being compromised.

  2. Compliance Reports: Dotlake can generate detailed reports that demonstrate the security measures implemented and their effectiveness, which is crucial to comply with regulations such as GDPR, CCPA, HIPAA, among others. These reports can be used during audits to show compliance.

  3. Incident Management: In the event of a security incident, Dotlake provides rapid response and incident management services, which is essential to meet data breach notification requirements within regulatory deadlines.

  4. Vulnerability Assessment: Dotlake can conduct regular vulnerability assessments and penetration testing to identify and fix security flaws before they are exploited, ensuring the organization's infrastructure is protected and meets security standards.

  5. Education and awareness: Dotlake can offer cybersecurity training and awareness programs for employees, ensuring everyone is informed about best practices and legal obligations related to data protection.

  6. Privacy and Compliance Consulting: Dotlake can provide consulting services to help organizations understand and comply with data protection laws and regulations, including implementing appropriate policies and procedures.

  7. Encryption and data protection: Dotlake can advise and assist in the implementation of encryption solutions and other data protection technologies, ensuring that sensitive information is adequately protected both in transit and at rest.

  8. Compliance audits and assessments: Dotlake may conduct periodic compliance audits and risk assessments to identify areas for improvement and ensure that the organization's practices are aligned with current regulations.

  9. Risk Management: Dotlake can help organizations implement a risk management framework that identifies, assesses and mitigates risks related to data security, ensuring regulatory requirements are met.

  10. Proactive Notifications: Dotlake can set up proactive notification and alert systems so that the organization is immediately informed of any potential threat or breach, allowing for a quick and effective response. By offering these services, Dotlake helps organizations maintain a high level of information security, reducing the risk of data breaches and ensuring compliance with data protection regulations. This not only protects the organization from legal sanctions, but also strengthens customers' and partners' confidence in the company's ability to protect their sensitive information.

What are the differences between the deep web and the dark web?

The difference between the Deep Web and the Dark Web is that the Deep Web is all Internet content that is not indexed by conventional search engines, while the Dark Web is a part of the Deep Web that is used for illicit or clandestine purposes.

How does Dotlake stay up to date with new threats?

Dotlake is constantly reviewing our sources and constantly adding new sources to cover as much cybercrime as possible within the deep and dark web.

How is the privacy of information collected by Dotlake protected?

Protecting the privacy of the information collected is crucial to Dotlake, both to comply with data protection regulations and to maintain the trust of its customers. Here are some of the measures Dotlake may implement to protect the privacy of information collected:

  1. Data encryption: Use strong encryption (both in transit and at rest) to protect collected information. This ensures that the data is unreadable to any unauthorized person trying to access it.

  2. Strict access control: Implement role-based access control policies to ensure that only authorized personnel can access sensitive information. Use multi-factor authentication (MFA) to add an extra layer of security.

  3. Anonymization and pseudonymization: Whenever possible, anonymize or pseudonymize the data to protect the identity of the people involved. This reduces the risk of exposure of personal information in the event of a security breach.

  4. Data retention policy: Establish and follow a clear data retention policy that specifies how long collected information will be stored and when it should be securely deleted.

  5. Security audits and reviews: Conduct periodic audits and security reviews to identify and correct potential vulnerabilities in data management systems and processes.

  6. Regulatory compliance: Ensure that all data collection, storage and processing practices comply with local and international data protection regulations, such as GDPR, CCPA, among others.

  7. Transparency and consent: Clearly inform customers about what data is collected, how it is used, and with whom it is shared. Obtain explicit consent from customers where necessary and allow them to control their own data.

  8. Incident response protocols: Establish clear and effective protocols to respond to security incidents, including prompt notification to affected customers and relevant authorities in the event of a data breach.

  9. Ongoing training: Regularly train staff on best practices in cybersecurity and data protection, ensuring everyone understands the importance of protecting the privacy of the information collected.

  10. Contracts and confidentiality agreements: Ensure that all employees, contractors and partners sign confidentiality agreements that clearly establish their responsibilities in protecting sensitive data.

  11. Data Leak Prevention (DLP) Monitoring Technology: Implement DLP technologies to monitor and protect sensitive information, preventing data from being exfiltrated or shared without authorization.

  12. Privacy Impact Assessments (PIA): Conduct privacy impact assessments to identify and mitigate potential risks related to data collection and processing. By implementing these measures, Dotlake can ensure that the information collected is adequately protected, respecting data privacy and complying with relevant regulations. This not only helps prevent data breaches, but also builds customer trust and loyalty.

What sectors can benefit from using Dotlake?

All sectors can benefit from the use of dotlake, since any company or person is exposed to a cyber attack.

How does Dotlake help companies identify malicious actors?

Dotlake has a specific module, called Dot profiling, to track cybercriminals.

How can Dotlake help in security incident management?

With dotlake we are going to optimize detection and response times by being aware of all the attacks that can be carried out since with Dotlake we will be able to obtain that information in real time

Is Dotlake suitable for small and medium-sized businesses (SMEs)?

Yes, Dotlake may be suitable for small and medium-sized businesses (SMEs) due to several reasons:

  1. Scalability: Dotlake can offer scalable services to fit the specific size and needs of an SME. This means that SMEs can start with basic services and expand them as needed as their business grows.

  2. Cost-effectiveness: Dotlake services are designed to be affordable, offering packages and solutions that provide robust protection without the costs associated with more complex and expensive enterprise security solutions.

  3. Ease of use: Dotlake provides tools and services that are easy to use and manage, which is crucial for SMBs that may not have a dedicated IT team or specialized in cybersecurity.

  4. Comprehensive protection: Dotlake offers a full range of cybersecurity services, from deep and dark web threat monitoring to data protection and incident response. This allows SMEs to have a comprehensive solution for their security needs.

  5. Support and consulting: Dotlake can provide technical support and cybersecurity consulting, helping SMEs implement and maintain security best practices. This is especially useful for companies that may not have security experts on staff.

  6. Regulatory Compliance: Dotlake can help SMEs comply with data protection regulations, such as GDPR and CCPA, by implementing appropriate policies and security measures, and offering compliance reporting and audits.

  7. Proactive Monitoring: Dotlake's continuous monitoring services can help SMBs quickly identify and respond to threats, minimizing the risk of security breaches that could be devastating for smaller businesses.

  8. Customization: Dotlake can customize its services to meet the specific needs of each SME, tailoring solutions to their particular industry, size and risk profile.

  9. Education and training: Dotlake can offer cybersecurity training and awareness programs for employees, which is crucial to creating a security culture within the company and reducing the risk of human error.

  10. Security Assessments: Dotlake can conduct regular security assessments to identify potential vulnerabilities and recommend corrective measures, helping SMBs stay protected from emerging threats. In short, Dotlake is suitable for small and medium-sized businesses because it offers cybersecurity solutions that are scalable, cost-effective, easy-to-use and comprehensive, backed by specialized support and consulting. This allows SMEs to protect their data and operations effectively without the need for large investments or specialized in-house IT teams.

How can Dotlake assist in the investigation of past incidents?

Dotlake offers historical information from all our sources, which will make it possible to perform searches in the past to determine the series of events that produced the cyberattack.

What type of training does Dotlake offer to new users?

Two certifications:

• Level 1: Pre-sale certification

• Level 2: Technical Certification

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